Hold Box

BUY NOW. BUILD YOUR BOX. SHIP LATER.

A1 Diecast Hold Box

Keep building your diecast collection without shipping every purchase separately. Purchase items now, have A1 Diecast safely store them in your Hold Box, and continue adding eligible future orders. When you’re ready, arrange to ship your purchases together. Combining orders can help reduce repeated shipping costs.

Learn How It Works

Sign in to view your held items, request shipment, pay shipping fees, and track your requests.

How It Works

1. Place your order

Purchase your items and choose Hold Box when available.

2. We allocate and store your items

Once your order is paid, eligible unfulfilled items are added to your Hold Box and safely stored until you request shipment.

3. Keep adding to your collection

Place additional eligible orders and add them to the same Hold Box.

4. Request shipment

Open My Hold Box in your customer account to request shipment and pay any applicable shipping and import fees.

All items must be paid for normally. Hold Box is not a reservation, layaway service, payment plan, or unpaid order.

Hold Period: 3-Month Maximum

Hold Box items may normally be stored for up to 3 months from the oldest item in your Hold Box. Please arrange shipment before the maximum storage period expires. Adding orders does not restart the hold period.

Need more time? Contact A1 Diecast before your deadline. Extensions are not guaranteed and may be approved at our discretion. Please also review the holding-period provisions in our Shipping Policy.

Shipping

Hold Box does not automatically include free shipping. When you request shipment, applicable shipping charges must be paid unless your shipment qualifies for A1 Diecast’s current free-shipping terms.

Shipping costs may depend on your destination, parcel size, weight, carrier, and shipping service. We will combine items into one parcel whenever reasonably possible, but multiple packages may be necessary because of size, weight, fragility, or carrier restrictions.

International customers remain responsible for applicable customs duties, taxes, brokerage fees, or import charges unless otherwise stated.

Cancellations and Restocking

Hold Box purchases follow our regular cancellation policy. Before fulfillment, normal cancellation rules apply.

Once an item has been fulfilled and added to your Hold Box, it is considered purchased, allocated, and stored on your behalf. It does not become “unfulfilled” simply because your Hold Box has not yet physically shipped.

If you later ask to cancel or remove a fulfilled item, any approved cancellation or return is subject to our standard restocking fee according to our current store policy. See our Return & Refund Policy for the applicable terms.

Returns

Hold Box purchases remain subject to our normal Return & Refund Policy. Hold Box does not create a different return window.

Please inspect your items promptly after receiving your Hold Box shipment and contact us if an item is damaged, defective, or incorrect.

View Return & Refund Policy

Damaged Items

If an item arrives damaged, contact us as soon as possible and provide:

  • Your order number
  • Photos of the damaged item
  • Photos of the product packaging
  • Photos of the shipping box

Keep the item and all packaging until the issue or carrier claim is resolved.

Combining Orders

You may add multiple eligible orders to the same Hold Box. We will make reasonable efforts to consolidate them into one shipment to reduce shipping costs. One parcel is not guaranteed.

Address Changes

Because Hold Boxes may be stored for several weeks or months, confirm your current shipping information before shipment:

  • Name
  • Shipping address
  • Email
  • Phone number

Delays or additional costs caused by incorrect customer-supplied information may be your responsibility.

Maximum Storage

You are responsible for arranging shipment before the maximum Hold Box period expires. If your Hold Box exceeds the permitted storage period, A1 Diecast may contact you and require shipment to be arranged.

Contact us before your deadline if you need help arranging shipment.

Hold Box FAQ

Is Hold Box free?

Normal shipping charges still apply unless your shipment qualifies for our current free-shipping terms. Hold Box does not automatically include free shipping.

How long can you hold my items?

Normally up to 3 months from the oldest item in your Hold Box. Arrange shipment before the deadline and contact us in advance if you need an extension.

Can I add multiple orders?

Yes. Multiple eligible orders can be added to the same Hold Box.

Do I pay for items immediately?

Yes. Items must be paid for normally. Hold Box is not a payment plan or layaway service.

Can I cancel an item in my Hold Box?

Normal cancellation rules apply before fulfillment. After fulfillment, approved cancellations or returns may be subject to the standard restocking fee under our current store policy. An item does not become unfulfilled because it has not physically shipped.

Can I ship only part of my Hold Box?

Contact us to discuss your request. Partial shipment may be possible, but additional shipping charges may apply.

Can I change my shipping address?

Yes. Confirm your current name, shipping address, email, and phone number before shipment.

Will everything ship in one box?

Whenever reasonably possible. Multiple parcels may sometimes be required because of size, weight, fragility, or carrier restrictions.

Does Hold Box guarantee free shipping?

No. Your shipment must qualify for our current free-shipping terms; otherwise applicable shipping charges must be paid.

How do I request shipment?

Open My Hold Box in your customer account, confirm your shipping address, and request shipment. You can pay applicable fees from your account once your checkout is ready.

Ready to Ship Your Hold Box?

Manage your held items and request shipment directly from My Hold Box in your customer account. For help with your box, contact us with your order numbers.

Contact A1 Diecast

Email: support@a1diecast.com